Application Support Services

There are many reasons why an organization may choose to obtain expert assistance with application support, including upgrades and migrations, absence of key personnel, difficulty in finding qualified candidates, or temporary fluctuations in workload. NHA is ready to assist your organization with comprehensive application support for your MEDITECH applications and related third-party products.

NHA provides application support services 24 x 7 x 365 (in accordance with defined service level agreements), ensuring all issues receive appropriate attention and escalation. Our expert consulting resources perform:

  • Routine maintenance                        

  • Application support, including break/fix issues

  • User provisioning                

  • Implementation of required fixes (DTS changes)

  • Dictionary maintenance                     

  • Interface support

  • Application/table updates                 

  • Application training

  • Reporting                              

  • Priority pack updates

Report Writing

Highly rated by KLAS, NHA’s large team of report writing experts is well positioned to respond to the increased demand for reporting. We offer experience with MEDITECH Data Repository, 6.x Report Designer and NPR. We design, develop, validate and document reports based on your specifications, for a wide range of constituencies. NHA provides responsive reporting services for improved decision support and ease of data access.

Interim Staffing

Whether your organization requires an interim CIO, business office manager, or IT staff, Navin, Haffty & Associated can provide capable and seamless coverage.  Our interim staffing solutions include a knowledge transfer process to ensure a smooth transition to permanent hires.